Policies, Terms and Conditions
Overview
The following terms, conditions, and notices (Site Rules) apply to all visitors or users of this Web site, and mobile sites of our brands and lines of business (e.g., Wild Cherry) that expressly adopt these Site Rules (collectively, the "Web site"). We may refer to our brands and lines of business as the “Company”, "we," "us," or "our" throughout the Site Rules. By using this Web site, you agree to be bound by these rules and regulations, as they may be modified by us at any time and posted on this Web site. In the event of a violation of these rules and regulations, we reserve the right to seek all remedies available by law and in equity.
Trademarks
Our affiliated companies and we retain all rights regarding their trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos or images, are registered and/or common law trademarks of Wild Cherry Lingerie, Ltd, Wild Cherry Lingerie and any other companies affiliated with the Company, and they are protected by Australian and international laws and treaties. No license to the use of such marks, names or trade dress is granted to you under these terms and conditions or by your use of this Web Site. Your misuse of our trademarks displayed on this Web Site is strictly prohibited. We maintain a zero tolerance policy regarding the use of our trademarks or names (e.g., of Wild Cherry or Wild Cherry Lingerie) in metatags and/or hidden text. Specifically, the use of our trademarks or names in metatag keywords is trademark infringement, and the use of trademarks or names in for the purpose of gaining higher rankings from search engines is also trademark infringement. Absent the Company’s express written consent, linking to any web page on this Web site is prohibited. Associating this Web site or its Content with advertisements and/or other information not originating from our Web site is expressly prohibited. We may aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of civil remedies and criminal prosecution.
Limited License
The Web Site and all of its Content, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio (collectively, "Content") is protected by copyright laws and other Australian and international laws and treaties. All Content is provided through this Web site as a service to its current and prospective visitors and may be used only for personal, informational, and product information and ordering purposes, if you also retain all copyright and other proprietary notices contained on the Content. No right, title or interest in our Content is conveyed to you. This is a limited license, not a transfer of title of our Content, and such license is subject to the following restrictions: you may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of its Content without our prior written permission; you may not access or use this Web Site for any competitive or commercial purpose; nor may you permit any copying of our Content. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of this Content is prohibited. We may revoke this limited license at any time for any or no reason. We reserve all rights not expressly granted, as applicable.
Mobile Website
We make our Website available in a mobile-friendly format, as well (our "Mobile Site"). All mobile phones that have Internet access can make use of the Mobile Site. Users with mobile phones that have this access also have the option to view the full html site that is available on your PC. You may use the Mobile Site to take advantage of our special pricing and promotions that you view on the full html site or that you receive in an email offering from us, by using the code specified on the full html website or in the email when you are on the Mobile Site.
Your Communications
We may, but are not obligated to, use-in any way we see fit-any ideas, concepts, know-how, text, photographs, images or techniques ("User Submissions") contained in any communication you send to the Web Site or provide to us for any purpose whatsoever including, but not limited to, advertising; promotion; entertainment; commercial purposes; and developing, manufacturing and marketing products. Accordingly, we may use, edit, alter, copy, reproduce, disclose, display, publish, remove, prepare derivative works from, perform, distribute, exhibit, broadcast, or otherwise exploit the User Submissions, in whole or in part, in any form, media or technology (e.g., broadcast and cable television, radio, mobile transmission, and the internet), now known or hereafter developed, all without any payment to or further authorization by you.
You understand that such User Submissions may be accessed and viewed by others, including by the general public, and, whether or not such User Submissions are published, Wild Cherry does not guarantee any confidentiality with respect to any User Submissions. You are solely responsible for your own User Submissions and the consequences of their publication on our Web site (assuming we choose to post them once submitted). We reserve the right to determine in our sole discretion whether User Submissions are appropriate; whether they comply with these Site Rules, our standards, and applicable law; and whether they may be posted or removed.
Prohibited Uses of Website and Services
You shall not post, transmit, redistribute, upload, or promote any communications, content or Content that contain corrupted files, viruses, or any other similar software files, the intent of which is to damage the operation of another's computer; are unlawful, threatening, harassing, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, sexually explicit, hateful, profane, indecent, racially or ethnically derogatory, or otherwise objectionable; contain chain letters or pyramid schemes; contain any unsolicited advertising, promotional Content, or other forms of solicitation to other users, individuals or entities; impersonate any person, business or entity, including us (our brands, lines of business, subsidiaries, and affiliated companies) and our employees and agents; encourage conduct that would constitute a criminal offense; give rise to civil liability; violate any law; or exhibit any conduct that, in our judgment, restricts, impairs, interferes or inhibits any other user from using or enjoying the Web Site and/or our related services and products.
Linking
Periodically, links may be established from this Web Site to one or more external web sites or resources operated by third parties (the "Third Party Sites"). These links are provided for your convenience only. In addition, certain Third Party Sites also may provide links to this Web Site. None of such links should be deemed to imply that Wild Cherry endorses the Third Party Sites or any content therein.
We do not control and are not responsible or liable for any Third Party Sites or any content, advertising, products, or other Content on or available through such Third Party Sites. Access to any Third Party Sites is at your own risk and we will have no liability arising out of or related to such web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.
Our Products
All features, specifications, products and prices of products and services described on this Web site are subject to change at any time without notice. From time to time there may be information on this Web site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We make no representation as to the completeness, accuracy, or currency of any information on this Web site. We reserve the right to make changes in information about price, description, or availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We have made every effort to display as accurately as possible the colors of our products that appear on the Web site; however, the actual color you will see will depend on many factors, including your computer, and we cannot guarantee that your computer will accurately display our colors. The inclusion of any products or services on this Web site does not imply or warrant that these products or services will be available over the internet at any particular time in the future.
Disclaimer of Warranty
Access to this Web Site is provided to our customers and prospective customers "as is" and "as available" and without warranty of any kind, whether express or implied, including but not limited to, those of merchantability, fitness for a particular purpose, title or non-infringement. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you. Wild Cherry reserves the right to block or deny access to the Web Site to anyone at any time for any reason.
Jurisdiction
We control this Web Site from offices within Australia. We do not imply the Content published on this Web Site is appropriate for use outside of Australia. If you access this Web Site from outside of Australia, you do so on your own initiative and you are responsible for compliance with local laws. The laws of Australia shall govern the terms of this Web Site, without giving effect to its conflict of laws provisions.
Limitation of Liability
In no event will Wild Cherry be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked web sites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if Wild Cherry is expressly advised about the possibility of such damages. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply to you.
Revisions
We may terminate, change, suspend or discontinue any aspect of this Web Site, including the availability of any features of the site, at any time and without notice. We also reserves the right, at our sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time and without notice. Accordingly, this means we may terminate the authorization, rights and license given in these Site Rules at any time and without notice. Your continued use of this Web Site after any changes to these Site Rules are posted will be considered acceptance of those changes.
Wild Cherry Lingerie
Address: GPO Box 253, Melbourne, 3001, Australia
By Email: sales@wildcherrylingerie.com
Ordering Your Product
Ordering online with Wild Cherry Lingerie is safe, easy and secure!
Our shopping cart system is safe and secure and you should feel comfortable using your credit card to make purchases on our site.
Shipping Information
Wild Cherry Lingerie ships worldwide.
• We need a physical address for shipping. Sorry, no P.O. boxes.
• Web orders will normally ship one business day following receipt of payment. Smaller orders can be shipped Monday through Saturday, but larger orders ship Monday through Friday only. For an additional shipping charge, special Saturday or Sunday shipping can be arranged.
• Please allow 7-14 days for shipments outside of Australia. For your protection, some orders shipped via common carrier may require a signature for delivery.
Payment Options
During the order process, you will be redirected to PayPal, where you can enter your credit card information or pay with your current PayPal balance.
This method makes your purchase safer for you and for us. Your information is secure on the PayPal site or you can use either a credit card or your existing funds to make your lingerie purchase. After you make your payment with PayPal, you’ll be redirected to our site. PayPal will process your payment.
Customers within Australia ONLY can also pay by direct deposit.
Postage and Handling
Postage and handling are calculated based on where your shipment will be delivered. Standard and express deliveries are available on all orders.
All packages, whether sent standard or express, will include a tracking number; shipments destined for delivery outside of Australia will also be registered.
Please note: If you want EXPRESS delivery on your order, you must click the EXPRESS POSTING box before clicking on payment.
Return Policies and Procedures
Return / Refund Policy
If you have questions about an order that you have already placed, or about a product that you already own, please contact us immediately via email at sales@wildcherrylingerie.com.
All products purchased (excepting under garments) from Wild Cherry Lingerie come with a 30-day money-back guarantee. If you're not absolutely delighted with your purchase, we'll take it back, no questions asked. You pay only the return shipping.
• Your name
• Why you are returning the item
• Do you want an exchange?
• If you want to exchange, tell us what item to ship you as an exchange
Once we receive your returned item, we’ll either refund back your purchase price or send the new item.
Under garments may be returned to the company within the thirty (30) day period for merchandise credit only and are subject to a 30% restocking fee.
Post to:
Wild Cherry Lingerie, Ltd
GPO Box 253
Melbourne, Victoria, 3001, Australia.
Privacy and Discretion
This privacy policy explains what personal information is collected through this Web site, how that information is used, to whom it's disclosed, and how it's safeguarded. This policy applies exclusively to personal information collected through the Wild Cherry Lingerie Web site. By "personal information" we mean your identifying information (like name, home address, and email address) ("personally identifying information").
What personal information is collected at our web site and how is it used?
We collect information including name, address, telephone number, mobile phone number and email address in an attempt to gain additional information about you. This information is collected when you check out with your order; email and mobile messaging offers; or interact with special-event or program offers.
What information is collected through technology?
Navigational Information
We collect navigational information including your browser type and version, IP address, and the site to which you navigate. Navigational information is largely anonymous in the sense that it doesn't contain your name, address, phone number, email address that identifies you.
Cookies
We use a browser feature known as a cookie, a small data file that's stored on your computer. It's used to track how you navigate our Web site or what you viewed and can remember you and your online purchases when you return. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your purchase history.
What choices do you have over how your information is used?
Email and Mobile Messaging
You may stop delivery of emails by responding to the removal instructions attached to the email. Opting out of these emails will not stop transactional messages such as email confirmations of your online orders. If you've signed up for mobile text messaging but later decide you no longer wish to receive offers from the Company, simply follow the opt-out instructions included in the mobile message.
Cookies, Clear Gifs, and Online Network Advertising
You may always choose to block cookies or even clear cookies from your computer. Simply follow your browser's instructions on how to block and clear cookies.
What is the policy for visitors from outside Australia?
This is a Australian Web-commerce site. This privacy policy governs the information collected at this site irrespective of where you're located when you access it, browse it, interact with it, and make purchases through it (including those that are shipped to addresses outside of Australia). This means your personal information may be stored outside of the territory, province state, and/or country in which you reside, and processed by us, an affiliate or a third-party service provider as described in this privacy policy. Moreover, governmental bodies that have jurisdiction (e.g., courts and law enforcement agencies) may be entitled to access your personal information.
How do we address children's privacy?
We do not knowingly collect or maintain information provided by children under the age of 16.
How do we secure your information on our site?
This Web site has the following types of security measures: limited access data-centers, firewall technology, and secure-socket-layer (SSL) certificate authentication. SSL is encryption technology that provides security for information that's transmitted over the Internet. This site accepts orders only from Web browsers that permit communication through SSL technology-for example, Internet Explorer (version 6.0 or higher), Firefox (version 3.0 or higher), Safari (version 4 or higher), Chrome (version 2 or higher), and AOL (version 9 or higher).
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
Whom may you contact with questions or concerns?
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact the Company.
Who administers this policy?
Wild Cherry Lingerie, Ltd administers this policy. You may write to the Company at:
Wild Cherry Lingerie, Ltd
GPO Box 253
Melbourne, Victoria, 3001, Australia.
When was this policy last updated?
This Privacy Statement is effective June 6, 2013